The #1 Voice Agents startup in Brazil

The technology that modernizes communicationfor institutions

Cut costs and scale your operation with Pipevoz voice agents.

The problem

Every missed call is a customer who never calls back.

Human support has a start time, an end time, and a limit on how many conversations it can handle at once. Your customer waits for neither.

They called outside business hours, nobody answered

A large share of contacts come in at night, on weekends or during lunch - and turn into a missed call or an unanswered message.

Hiring and training staff is expensive

Recruiting, training and turnover eat into the budget, and contact volume swings month to month.

A demand spike hits and your team can't keep up

A campaign takes off, a launch happens, Black Friday arrives - and the queue explodes.

What we do

AI agents that answer, call, or talk on your site.

Inbound for whoever calls you. Outbound for whoever you need to reach. Web for whoever is already on your site.

Inbound agent

Answers every incoming call with a hyper-realistic voice, full customer context and integration with your systems. Resolves, books or transfers to whoever it needs to, with no waiting in a queue.

  • Answers 24 hours a day, every day
  • Recognizes the caller and their full contact history
  • Transfers to another agent or a human when needed

Outbound agent

Dials your contact list with the same quality standard: confirms appointments, re-engages people who missed a call, and prospects new customers.

  • Parallel dialing, no queue limit
  • Automatic appointment confirmation and re-engagement
  • Prospecting and contact qualification

Web agent

Voice conversation in the browser with whoever is already on your site — no dialing, no queue, no text chatbot. Qualifies, answers questions and hands off using the same script as phone agents.

  • Embeds on the site with a snippet, no app
  • Same flow, voice and variables as a phone agent
  • Qualifies on the spot and transfers when needed
WhatsApp
SMS
API call
Knowledge base
Transfer to an agent
Transfer to a person
Google Calendar
Human help

Among many other features.

Use cases

Where Pipevoz makes a difference.

Real inbound and outbound use cases, organized by goal.

Inbound

Virtual reception & front desk

Answers calls on behalf of your company, without depending on someone being available around the clock.

availability 24/7

Inbound service with context

Customer calls back and the agent already recognizes the number, knows what was discussed before and picks up right where it left off.

recognized by number 0%

Scheduling & confirmations

Offers open slots, confirms an appointment or meeting and updates the calendar automatically.

no-show -0%

Inbound support & customer service

Customer calls in with a question or issue and the agent answers on the spot - resolves it or routes to the right human.

wait time 0s

Inbound collections

Customer calls about an open invoice and the agent already knows the amount, due date and history, no transfer needed.

solved without transfer 0%

Retention & cancellation

Customer calls to cancel or not renew, and the agent understands why and tries to save the account.

retention +0%

Outbound

B2B prospecting

Calls contact lists, qualifies real interest and books meetings with the right people.

avg response 0%

Appointment confirmations

Confirms appointments, meetings or deliveries ahead of time, reducing no-shows.

no-show -0%

Re-engagement

Calls people who missed a call or dropped off a process, and picks up the conversation where it left off.

callback rate +0%

Active collections

Calls about open invoices, negotiates simple terms and escalates complex cases to a human.

recovery +0%

Active research & NPS

Calls to collect feedback right after an event, purchase or service.

response rate 3× vs form

Seasonal campaigns

Calls on specific dates - renewals, seasonal peaks, launches - without overloading your team.

dialing in parallel

Web

On-site qualification

The visitor talks to the AI on the landing or pricing page, with no callback wait and no long form.

conversation start instant

Questions in the buying journey

Answers product, timeline or plan questions at checkout — the conversation happens in the browser, at decision time.

channel on-site

Scheduling in the browser

Offers slots, confirms and updates the calendar without the visitor having to call or wait for a callback.

no-show -0%

Self-serve voice support

Logged-in area or help page: the agent resolves with session context, no ticket and no text chatbot.

wait 0s

Institutional capture

University, agency or bank: the visitor talks on the site, qualifies the request and goes to the right team.

handoff with context

Post-form and quiz

After the lead leaves data, the voice conversation continues on the same script — interest does not go cold.

continuity in-funnel

And many more use cases, both inbound and outbound.

Why Pipevoz

What sets Pipevoz apart in the market.

The difference isn't having an AI agent. It's how it serves, integrates and evolves with your business.

Hyper-realistic voices

Natural speech, handles interruptions and topic changes - indistinguishable from a machine.

Instant response

24 hours a day, no queue: whoever calls gets answered right away, not within 24 business hours.

Intuitive platform

Create agents, import leads and track everything in a simple flow, with no learning curve and no dependency on a tech team.

Integrates with what you already use

Connects to your CRM, calendar or internal system, with no process change or data migration.

No lock-in contract

You stay because the product is good, not because you signed a 12-month deal.

Fair, transparent pricing

No hidden fees, no fine print - you know exactly what you're paying for.

Enterprise

Infrastructure and projects for critical operations.

For large companies, institutions and teams that need isolation, compliance and a partner that implements alongside your systems.

Dedicated database and infrastructure

Exclusive environment, sized for your volume. No sharing resources with other operations.

Data isolation

Operation segregation, access control and an audit trail for what compliance requires.

High security and legal compliance

Encryption, access policies and LGPD-aligned operations — with a DPA and whatever legal needs.

Implementation and integration

We connect to your CRM, ERP, telephony and internal systems. Onboarding with your team, not a generic tutorial.

Dedicated projects

Scope, timelines and a team accountable for the outcome — not a ticket in the support queue.

Custom development

Flows, integrations and behavior built to spec when the platform default does not cover the case.

Pricing

Three plans. Pick yours.

Fixed monthly fee and transparent unit pricing for usage.

Basic
R$0/mo
  • 50 minutes included
  • Guides and best practices
  • Make outbound calls
  • Receive inbound calls
  • Outbound kanban with stages and history
  • Transcription, recording and summary for every call
  • Automatic data extraction and tabulation
  • Up to 1 simultaneous call
  • R$ 2.00 per answered call minute
  • R$ 0.16 per SMS sent
  • R$ 0.12 per WhatsApp message sent
  • Reports and API access
Start now
Start
R$0/mo
  • 100 minutes included
  • Guides and best practices
  • Make outbound calls
  • Receive inbound calls
  • Outbound kanban with stages and history
  • Transcription, recording and summary for every call
  • Automatic data extraction and tabulation
  • Up to 3 simultaneous calls
  • Add extra simultaneous call slots
  • R$ 1.30 per answered call minute
  • R$ 0.12 per SMS sent
  • R$ 0.08 per WhatsApp message sent
  • Full reports and API access
Start now

Contact

Request contact.

Tell us a bit about your operation. Our team replies within 1 business day.

Up to 5,000 min
5,000 – 10,000 min
10,000 – 20,000 min
20,000 – 35,000 min
35,000 – 50,000 min
50,000 – 75,000 min
75,000 – 100,000 min
100,000 – 150,000 min
150,000 – 200,000 min
200,000 – 300,000 min
Over 300,000 min
1 to 10 people
11 to 50 people
51 to 200 people
More than 200 people
FAQ

Questions everyone asks.

How do I cut support and prospecting cost without hiring more people?

With voice agents. Pipevoz answers and calls 24/7 in parallel, so volume goes up without opening an SDR, agent or telemarketing seat. You pay per spoken minute, not per headcount.

Should I still hire SDRs, agents or telemarketing?

Before opening a role, compare real cost — salary, payroll tax, turnover and a single shift — with an agent that covers 24/7 and many calls at once. AI takes dialing, qualification and repetitive support; humans keep closing and complex cases.

Do you help with implementation, or is it self-serve only?

Both. Basic and Start go live the same day on your own. Growth includes onboarding, agent setup, integrations and an account manager. Large companies and institutions get a dedicated Enterprise team — implementation and support, without losing the ability to edit the flow later.

Do you integrate with my system?

Yes. The agent answers, logs everything and returns the data to your CRM, calendar or internal system - HubSpot, RD Station, Pipedrive, Salesforce, Ploomes, Google Calendar and custom systems via API and webhooks.

Is there a lock-in or annual contract?

No. We don't work with minimum-term clauses. We start from the idea that service quality already retains the customer - you don't need a contract for that.

Does the agent send WhatsApp or SMS messages?

Yes. During or after the call, the agent sends a link, confirmation or code over WhatsApp or SMS - triggered automatically based on how the call ended.

Do I need to hire telephony separately?

No need. You can use Pipevoz's included telephony or keep the number you already have. We connect the line without unnecessary bureaucracy.

Does the conversation sound natural?

We use state-of-the-art providers for synthesis and understanding - speech sounds natural, handles conversation detours and responds intelligently.

Next step

Talk to our team about your operation.

Share the context. We reply within 1 business day.